FREQUENTLY ASKED QUESTIONS ABOUT OUR PRIVATE TOURS AND GUIDED TOURS.

We ‘re staying as flexible as possible to offer our clients reassurance. If Covid is going to affect your travel plans, for instance if your airline changes or cancels your flights,we can either refund your deposit or simply postpone your tour until later. For us, it is no problem to do either for you. Don’t hesitate to get in touch as we’re here to help with your arrangements!

Yes, absolutely. Your safety is of paramount concern to us and we take our responsibities very seriously. Our guides are fully vaccinated and follow current procedures.

Morocco is a vast country to visit at anytime of year. However, it can get a bit busy and overrun with tourists in late December. In term of the weather, it is the most mild during Spring (normally from March to May) when temperatures on average ranging from 11 – 28°C (52 – 82°F), and during Autumn (normally from September to November) when temperatures range from 11 – 32°C (52 – 90°F). During Summer (normally from June to August), temperatures can reach 40°C (104°F) or more in the daytime and around 19°C (66°F) in the night. In Winter (from normally December to February), the temperature ranges from 7 – 21°C (45 – 70°F) and there is snow in the mountain area.

Every April and December are peak seasons for tourists to visit Morocco. The tour
price will be much higher than other months because of higher accommodation costs.
Most of good accommodations is likely sold out several weeks before. As such, it is
highly recommended to book your tour as early as possible if you plan to come
during these periods. If your schedule allows, it is recommended to avoid travelling
during peak seasons so as to let you enjoy the best experience and avoid the
crowds.

Yes, all our tours are private. So you can enjoy flexibility and stop whenever you
want, enjoy the journey at your own time and at your own pace without haste or
pressure to be coupled to a schedule or other groups..

Our price depends on number of persons in your group, as more as in the group, the
price gets lower.

No, sometimes the tour price might even be higher for last minute booking which is made less than a week before the commencement of the tour. We constantly received such inquiries few days before tour starts. We do our best to accommodate the booking requests. However, since our accommodations are well selected and constantly received good reviews from our clients, their rooms are sold out quickly. So not to affect your experience, it is highly recommended to book your tour earlier and do not expect a lower price for last minute booking.

Yes, we can arrange your entire trip in Morocco and our tours can start in anytime of the day and any day of the week from any Moroccan cities or airports. Itinerary can be tailored made to suit your needs.

We are flexible and all the tours can be modified to suit your specific needs and
interests. If you have a different route in mind, please do not hesitate to let us know
and we will offer a tour tailored to your specific requirements.

Yes, if you wish, we can arrange your transportation only and you book your own
accommodation.

To confirm a booking, deposit will be required to pay via PayPal and the rest of
payment will be settled in CASH during the trip. Our price is quoted in Euro. You may
also settle the payment in USD or Moroccan Dirhams. Please find exchange rate
here for information. If you wish, you may settle the balance payment via PayPal
which will be charged additional 5% to cover our handling costs. If so, please inform
us in advance and settle the balance payment via Paypal with 5% surcharge in three
days before the trip. Otherwise, we assume the balance payment to be paid in cash
and would not entertain the request of settling the payment via Paypal during the trip.

The cancellation requests should be made in writing to the Company. If any
cancellation is received in 14 days or more prior to tour commencement, refund of
deposit will be made via PayPal. If any cancellation is received in 13 days or less
prior to tour commencement, no refund will be made.